Privacy Policy

Introduction

Senat Ltd understands that your privacy is important to you and that you care about how your personal data is used.


We respect and value the privacy of everyone who visits this website, https://www.senat.uk (“Our Site”) and only collect and use your personal data as described in this Privacy Policy.


Any personal data we collect will only be used as permitted by law.


Please read this Privacy Policy carefully and ensure that you understand it. You are encouraged to, print to PDF, this Privacy Policy for future reference.


Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.


The following documents also apply to your use of Our Site:

- Our Cookie Policy.

- Our Terms and Conditions.


Our Site is owned and operated by Senat Ltd, a limited company registered in England and Wales.

1. Information About Us

Registered address:

61 BRIDGE STREET

KINGTON

UNITED KINGDOM

HR5 3DJ

Company number: 13312958.

VAT number: 385168857.


Data Protection

Email address: support@senat.uk

Telephone number: +44 (0) 203 746 3130

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to review the privacy policies of any such websites before providing any data to them.

3. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified.

Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 12.

  b) The right to access the personal data we hold about you. Part 11 will tell you how to do this.

   c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 12 to find out more.

  d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we. Please contact us using the details in Part 12 to find out more.

  e) The right to restrict (i.e. prevent) the processing of your personal data.

  f) The right to object to us using your personal data for a particular purpose or purposes.

   g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

   h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

   i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 12.

5. What Data Do You Collect and How?

Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table.

We do not collect any ‘special category’ or ‘sensitive’ personal data AND/OR personal data relating to children AND/OR data relating to criminal convictions and/or offences.

Data Collected

What: Identity Information including your name

How: Contact us page and Contact us pop up window

What: Contact information including your email address

How: Contact us page and Contact us pop up window

What: Business information including business name, address, number of employees

How: Business information request form

What: Payment information including banking details and account numbers and or credit card details where payment information is required

How: Third Party collection of this information is done when you are directed to the Third Party payment providers’ website. For more information please visit ( GoCardless ) and ( Stripe )

What: Technical information including your device IP address, web browser type and version, your device operating system

How: Essential website, analytics and customisation cookies on our site and by Third Party providers

What: Data from third parties including technical information related to your device, contact information for both personal and business users

How: Sources for part of / or all Third Party information is currently limited to Google Analytics

Cookies used for data collection

Provider: senat.uk

Name: _ga

Type: Google Analytics

Function: It records a particular ID used to come up with data about website usage by the user.

Duration: It is an HTTP cookie that expires after 2 years.

View the Google privacy services policy here

Provider: senat.uk

Name: _ga_#

Type: Google Analytics

Function: Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit

Duration: It is an HTTP cookie that expires after 2 years.

View the Google privacy services policy here

6. How Do You Use My Personal Data?

Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we will OR may use your personal data, and our lawful bases for doing so:

Function: Register you on Our Site

Data Used: Name, Surname, Email address and telephone or mobile number

Lawful Basis: Consent

Function: Administer Our Site

Data Used: Name, Surname, Email address and telephone or mobile number

Lawful Basis: Consent

Function: Supplying our products AND/OR services to you

Data Used: Details such as: Natural persons’ Name, Surname, Email address and telephone or mobile number. Business information including business name, contact details, address and number of employees

Lawful Basis: Performance of a contract

Function: Managing payments for our OR products AND/OR services

Data Used: Details such as: Natural persons’ Name, Surname, Email address and telephone or mobile number. Business information including business name, contact details, address and number of employees. Banking AND/OR card details

Lawful Basis: Legal requirement

Function: Personalising and tailoring our products AND/OR services for you

Data Used: Name, Surname, Email address and telephone or mobile number

Lawful Basis: Consent

Function: Communicating with you

Data Used: Name, Surname, Email address and telephone or mobile number

Lawful Basis: Consent


With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email or telephone AND/OR text message with information, news, and offers on our products AND/OR services.

You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.

We DO NOT currently use automated systems for carrying out decision-making AND/OR profiling. If at any point this changes we will update this policy and publish it on Our Site.

We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact us using the details in Part 12.

If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.

In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

7. How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):


Duration / Length of storage

Type of Data: Identity Information including Name, Surname, Email address and telephone or mobile number

Duration: Information is kept for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law

Type of Data: Contact information including Name, Surname, Email address and telephone or mobile number

Duration: Information is kept for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law

Type of Data: Business information including business name, contact details, address and number of employees

Duration: Information is kept for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law

Type of Data: Payment information including bank account information and numbers and credit or debit card details

Duration: Information is kept for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law

Type of Data: Technical information including your device IP address, web browser type and version, your device operating system

Duration: Information is kept for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law

8. How and Where Do You Store or Transfer My Personal Data?

We will store some of your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

AND/OR

We will store some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.

AND/OR

For any other countries we will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.

Please contact us using the details below in Part 12 for further information about the particular data protection safeguards used by us when transferring your personal data to a third country.


The security of your personal data is essential to us, and to protect your data, we take a number of important measures, including the following:

   - limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;

   - procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;

   - storing of live and backed up personal data on encrypted local and cloud based storage devices;

   - storing of personal data on systems with strong password protection;

   - storing of personal data on systems with 2FA (Two Factor Authentication) (protection where possible/available);

9. Do You Share My Personal Data?

We share personal data in certain circumstances and with third parties that are defined below.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.


We may sometimes contract with the following third parties to supply certain products AND/OR services.

Third parties

Recipient: GoCardless

Activity: Recurring and Ad Hoc Billing

Recipient: Stripe

Activity: Ad Hoc Billing

Recipient: Xero

Activity: Invoicing and billing

Recipient: Google AdSense

Activity: Advertising, Direct Marketing, and Lead Generation

Recipient: Google Workspace

Activity: Cloud Computing Services

Recipient: Microsoft Azure

Activity: Cloud Computing Services

Recipient: Microsoft 365

Activity: Could Computing Services

Recipient: Amazon Web Services

Activity: Cloud Computing Services

Recipient: Google Analytics Remarketing, Google Ads Remarketing , Facebook Remarketing, LinkedIn Website Retargeting

Activity: Remarketing and Retargeting Platforms

Recipient: Facebook and LinkedIn advertising

Activity: Social Media Sharing and Advertising

Recipient: Google Analytics, Google Ads, Facebook Analytics, Facebook Ads conversion tracking

Activity: Web and Mobile Analytics


If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.

If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 8.

If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

10. Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

11. How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 12. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 20 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time.

In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

12. How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: support@senat.uk

Telephone number: +44 (0) 203 746 3130.

13. Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations.

We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 18/08/2021.

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